How long does it take to get started?

We can begin Medical Billing Services as soon as you are set up in our system. We'll need some specific practice information to get started such as: practice name, address, UPIN, Tax ID, provider numbers, fee schedule, insurance policy information, etc. Once established, we can usually start submitting claims within a couple of days.

What cost benefits will we see from Hexa's medical billing services?

  •  Fees are based on collections, so we don't get paid unless you get paid!
  •  All payments go directly to you – you retain complete control
  •  Daily claim generation and carrier follow up ensure faster pay-outs
  •  No software or hardware to buy and maintain
  •  No ongoing administrative costs for paper, envelopes, forms or postage


What type of practice does Hexa usually work with?

Our Medical Billing Services are flexible enough to work with just about any practice of any size. Our streamlined delivery model enables us to adapt to your needs. If you are single physician practice, or have several offices with a team of providers, we can customize a medical billing solution to your needs

How will Hexa receive my information for daily claims generation?

We will provide you with a private toll free fax number (for use by your practice only); also, you can scan and upload the files to our secured FTP server.

Where do payments go when claims are reimbursed?

All payments go directly to you. We request that you send us a copy of the EOB or verification of payment (check stub) so our records can be kept up to date for patient invoices and adjustments, but you retain complete control of your money at all times.

What are Hexa's fees?

Hexa's fees are always based on a percentage of collections. We don't charge based on claims submitted, but on reimbursements received. This approach directly ties our success with yours and creates an immediate incentive for us to work together toward the same goals.

How often will you invoice our practice?

We will send an invoice at the beginning of each month for Medical Billing Services performed (i.e. successful collections) from the previous month.

Is Hexa HIPAA compliant?

Yes. Hexa is completely HIPAA compliant and has developed a program to support OIG suggested best practices for medical billing services.